Chrome Warranty Policy
Thank you for the purchase of our wheels. We hope that you are satisfied with your brand new high quality triple plated chrome rims. To help ensure your satisfaction, OEMRIMS Inc. is pleased to offer our customers a 5-year warranty on our chrome plating.
Our warranty does not cover peeling, pitting or scratches due to, but not limited to:
• Damage caused by improper use or mistreatment. This includes improper cleaning of wheels with abrasive or improper cleaning materials/agents.
• Damage caused by improper installation of rims or improper mounting of tires.
• Damage caused by accidents such as curb rashes, road debris (such as rocks, gravel, potholes, etc.), or car collisions.
• Damage caused by snow or salted roads. (we suggest you change out your wheels in the winter)If for any reason other than those stated above, but not limited to, that your wheels should start peeling or pitting, please email us the date of purchase, confirmation of purchase (name, & product). Once we have contacted you via email or phone, you will then need to send in your wheels to us. Once we receive your wheels, we will send them to our chroming company for inspection as well as warranty validation. If the defects were indeed due to our error, we will then re-chrome your wheels and send them back to you.
Our warranty covers all re-chroming charges BUT NOT shipping charges to OEMRIMS Inc. and back to the
customer. When you send in the wheels to warranty, please include prepaid labels for us to send the wheels back to you. If upon inspection defects were due to your error, you will be charge for re-chroming of the wheels. We DO NOT cover the cost of disassembly or installation of your wheels as well as any additional labor cost that may occur.
Care Instructions:
1. Use Windex or minor car wash materials with a soft cloth to clean the rims.
2. DO NOT uses “MOTHER wax, or any wax materials that has liquid acid” this will cause the chrome to rust.
3. Clean your rims weekly. Do not leave the rims with dust brake over a month.
4. DO not drive them in the salted road.For further questions, please call us at 714-940-1761, M-F 9-5 PST
